The decline of telecommunication networks in businesses
Telecommunication networks were earlier used in businesses to connect. Since the internet came into being in the late 90s, telecommunication services are slowly getting replaced. The virtual phone system has replaced telecommunication networks in businesses. A telecommunication network used in businesses is generally called a private network.
These are specific to the location of the company. It isn’t that telecommunication networks don’t provide flexible communication, it does but features are limited with high costs. Even, personal communication between people, are using internet-based services to communicate over distances. Long gone are the days when people used to spend a lot of money for making international calls by opting for international packs by SIM card, people rather use internet-based applications allowing them to connect internationally at almost the least cost.
Limitations of the telecommunication network
1. Location-based: telecommunications network is mostly location-specific. As networks need to be implemented physically, the need for communication in-between different branches of the same company is not fulfilled.
2. Bulky: Telecommunication network, traditionally, is a wired network. The usage of too many wires covers the area and makes the system bulkier. It, then, requires someone to maintain the systems and look after them.
3. No video calls: Video communication between companies is an utmost requirement of businesses. With video communication, the need of meeting in person is eliminated, thus, saving time. Telecommunication network services do not provide video calling, even if some do, the cost is extremely high.
4. No conferencing: Group communication, text-based, audio and video is a must task. It happens in between different branches of the companies too. So, telecommunication networks are unable to support conferencing but conferencing is supported by phone virtual.
5. No virtual assistance: Telecommunication networks do not provide a system of autoresponders, virtual receptionists and virtual chat-bot. All of the above-mentioned services save the time of the caller as well as the working member of the company.
6. Time wastage: Telecommunication network services waste time as they require someone to be physically present for assistance. Whenever a caller calls, the caller has to wait for their call to be transferred to the right person. This wastes the time of the caller as well as the working member of the company.
7. Cost: Installation cost, management cost, maintenance cost and cost of repair comes into play. With a lack of virtual assistance, more roles are created for the company to fulfill.
By studying the above-mentioned limitations, we can conclude that the telecommunication networks are outdated and virtual phone has eliminated the need for telecommunication networks and they are providing utmost features, generally at a subscription fee, either billed annually or monthly. The overall money spent on the entire VoIP system and the entire money spent upon telecommunication networks has a huge difference. VoIP business phone systems have a much lower budget as compared to the supposed- telecommunication network model. Hence, we can say that telecommunication is replaced by VoIP business phone systems that offer the fastest, flexible, reliable and effective communication, internally and externally both.